Contact Us

We are always glad to hear from readers. Whether something on a page helped you understand how a non GamStop casino handles sign-up or verification, or whether something left you scratching your head, our team wants to know. Messages from readers are one of the best ways we have of keeping the site accurate and useful.

How to reach us

The simplest route is email: info@bristolsu.co.uk. Please include the page address if your message relates to specific content. A brief note on what you spotted makes it much quicker for us to check and respond.

What we can help with

• Corrections: if a detail about deposit limits, payment methods, game ranges or bonus terms looks out of date or wrong, tell us. We check it against the source and update the page where needed.
• Feedback: suggestions about topics, explanations that could be clearer, or comparisons you would find useful.
• General site questions: how our pages are put together, how to navigate the site, or anything else about the content itself.

What we cannot do

We are an informational site, not a casino operator. We have no access to anyone's casino account, and we cannot process, chase or reverse deposits or withdrawals. We also cannot resolve verification holds, account closures, bonus disputes or login problems. For any of those, please contact the casino's own customer support team directly, as only the operator can look into your account.

When to expect a reply

We read every message and aim to reply within a few working days. Corrections that need checking against a brand's published terms can take a little longer, but we will let you know once we have looked into it. Messages sent over weekends or bank holidays are picked up when we are next working.

Any personal details you share by email are used only to respond to you. You can read how we store and handle that information in our privacy policy.

This site is for adults aged 18+ only; if gambling is becoming a problem, free support is available from GamCare and BeGambleAware.